Hatters Car Sales

Customer Feedback
See what our customers think

Highly Rated in 2018 on Autotrader

Below is just a small snippet of our reviews from Autotrader, where we were highly rated in 2018, to read them all please follow the link here.

Very professional dealer

Dean P on 19th December 2019

From start to finish I was made welcome and dealt with very professionally and politely. Took for a long test drive no cutting corners. Fair price given on my part ex and the rest was easy paperwork etc. Would use these again and tell friends and family to source a car and let this company deal. Aaaaaa star đź‘Ť

Autotrader Verified Purchase

Loved the car drove to Luton & drove away with it

Renu G on 2nd December 2019

Hatters customer service was very good and exceptional. The staff were polite and very welcoming. Unlike most sales people, they allow you to take your time and were available to answer queries when I was ready to ask.

Autotrader Verified Purchase

Great garage and long term customer relationship

Ben A on 24th November 2019

Fantastic experience. The garage was very professional from start to finish and believe in the aftercare and customer relationship post sell of the vehicle, which is certainly an attractive USP for any potential car buyer.

Autotrader Verified Purchase

Excellent customer service from Hatter's teams...

Yuriy S on 16th November 2019

Very possitive experience dealing with this dealership. Very understanding and helpful team. They helped me to find finance with lowest interest rate and fees. Quality of the car handed over is fantastic.

Autotrader Verified Purchase

Great company, Great people 10/10

James A on 24th October 2019

My whole expirence with Hatters was amazing. From the first call to the hand over of the keys. They weren’t pushy and base there company around a family ethos as well as a customer service one. This is the best part of the company, I wouldn’t hesitate to go back for any questions as I know they are just a phone call away.

Autotrader Verified Purchase

Purchased Car

Daniel R on 15th October 2019

Very good. friendly, accommodating very happy with my purchase. would recommend and use again.

Autotrader Verified Purchase

Great experience and friendly staff. Good prices!

Aysha K on 8th October 2019

We were served by a very friendly staff member. He was very knowledgeable, courteous and professional. Great service and car sold at a competitive price.

Autotrader Verified Purchase

Stellar Performance

Christian D on 7th October 2019

The staff (Unfortunately I can't name, but starts with a Z) has been an absolute pleasure throughout; from staying late to help us test drive the car and finance it, through to keeping us informed the next day of its MOT status. Absolute pleasure to work with him and Hatters.

Autotrader Verified Purchase

Great sales

Gwen H on 5th October 2019

Had great sales and the guys were very helpful couldn't fault.

Autotrader Verified Purchase

Best service

Welcome M on 13th September 2019

An excellent service from Zak at Hatters Car Sales. They give you full explanation of all your enquires. Best service I would go again for any car in future.

Autotrader Verified Purchase

Purchase of our Sons first car

Nathan S on 2nd September 2019

From the initial enquiry to driving off the forecourt with our Son’s first car, they were all very friendly, non pushy , totally professional and helpful.

Autotrader Verified Purchase

First time car buyer

Richard S on 12th August 2019

I bought my first car and from start till finish, everyone at Hatters looked after me, they went above and beyond and made buying my first car a breeze. I would recommend buying from them amazing team all round.

Autotrader Verified Purchase

Brilliant experience

Onyekachi O on 7th August 2019

Brilliant experience, enjoyed the good customer service.

Autotrader Verified Purchase

Vauxhall Meriva

Elizabeth A on 9th July 2019

Zac was very helpfull and got everything sorted as promised, car was as advertised.

Autotrader Verified Purchase

Part exchange car

Simon D on 7th July 2019

Very helpfull and friendly, finding out information on the new car I was buying and talking me through the paperwork and completing it all on line so I could drive the new car away the same day.

Autotrader Verified Purchase

Very friendly and professional

Giles N on 20th June 2019

Hatters were very professional, friendly and straightforward to deal with. I bought the car on line and travelled from Cornwall to Luton to take delivery of the car so I had to take on trust how the car was described and looked, Hatters did not disappoint . The car was as advertised and they sorted out some small quibbles quickly and at no extra cost to me. I would definitely consider buying from them again.

Autotrader Verified Purchase

Happy with Hatters

Gary A on 1st June 2019

Very helpful delt with my requests and car was as expected on collection.

Autotrader Verified Purchase

Very helpful and chatty

Richard S on 22nd May 2019

We purchased a Toyota Yaris from Hatters of Luton, the vehicle was well presented and the sales person(Joanna) very friendly and helpful, in fact she was waiting by the roadside to greet us when we arrived. After driving the vehicle away we later had difficulty releasing the fuel cap and when we reported this Joanna immediately told us to take it in to have it fixed, which we did the next day and it fixed within an hour.

Autotrader Verified Purchase

Great great great

Joanna R on 21st May 2019

I brought a Mercedes from hatters the service was excellent and really friendly staff I would recommend you go to hatters as they are great.

Autotrader Verified Purchase

Great great great

Mark S on 5th March 2019

Very friendly & professional service delivered throughout the whole process.

Autotrader Verified Purchase

Perfect service

Mohamed A on 18th February 2019

Very good experience, helpful team (Mr sherry), Honest, easy procedure One of the best.

Autotrader Verified Purchase

Buying my car from Hatters

Sarah Ann S on 14th February 2019

Made bying a car a joy could not do enough for me and my partner after having a baby and needing a bigger car will defiantly be back when I need a new upgrade again.

Autotrader Verified Purchase

Great Service, Great Price, Great Team!

Mani V on 29th January 2019

Sadly Dad passed away which resulted in us needing to sell his beloved Audi A4. Bash and the team at Hatters Cars dealt with the us with great sensitivity and consideration. They were great with Mum and paid with a direct transfer to her account in minutes. What's more they offered nearly 10% more than webuyanycar!! These guys doing their best at restoring faith in car dealers! Thanks you chaps!

Autotrader Verified Purchase

New car for me

Leonard M on 23rd January 2019

Very help full and polite, always happy to help around very good.

Autotrader Verified Purchase

Very pleased

Tom C on 11th January 2019

I was very impressed with my recent purchase of a used car from Hatters. They made the whole experience straight forward and simple. I will definitely buy another used car from them.

Autotrader Verified Purchase

Currently 41 Used Cars in Luton, Bedfordshire

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